Retail Clerk-Cashier/Sorter

Salvation Army Careers•Coos Bay, OR
•Onsite

About The Position

The Retail Clerk-Cashier/Sorter assists with the daily operations of The Salvation Army’s Coos Bay thrift store. The role provides fast, friendly customer service; handles point-of-sale transactions and end-of-shift revenue reconciliation; stocks and merchandises store items; and assists with receiving and processing donations. Employees are cross-trained to perform both clerk and sorter duties and may be assigned either role as operational needs require. The position is part-time, 29 hours per week, and pays $15.00 per hour.

Requirements

  • High school diploma or equivalent.
  • Experience working with people.
  • At least six months of experience working on a register and in customer service.
  • Ability to handle cash, make change, and operate a cash register or point-of-sale system.
  • Ability to reconcile the register at the end of each shift.
  • Strong customer service skills and a customer-service mindset.
  • Ability to understand instructions for handling and marking merchandise.
  • Ability to perform job-related lifting, loading, and unloading, including lifting up to 25 pounds; occasional lifting may exceed 25 pounds and should be done safely with appropriate equipment or help.
  • Ability to walk, bend, stoop, sit, stand for short or long periods, kneel, twist, push, pull, carry, reach, grasp, climb stairs, hear, identify colors, see closely, speak, read, and use finger dexterity.
  • Ability to work with plastic or rubber gloves and household cleaners, and to be exposed to indoor and outdoor temperature variations, dust, and molds.
  • May be required to operate company-owned vehicles.

Responsibilities

  • Provide fast, friendly customer service and greet and acknowledge customers.
  • Operate the cash register and point-of-sale system, handle cash and make change, and reconcile the register at the end of each shift.
  • Diplomatically address customer complaints and concerns about store policies and procedures, referring issues to the manager whenever possible.
  • Stock, arrange, and maintain merchandise, including clothing, household goods, shoes, purses, belts, hats, books, and furniture.
  • Keep aisles clear and picked up; keep shelves and clothing racks clean, neat, orderly, and stocked.
  • Participate in general store housekeeping, including vacuuming, sweeping, and cleaning.
  • Remove merchandise according to policy.
  • Sort, clean, price, hang, size, and distribute donated merchandise according to instructions and policy.
  • Assist with receiving donations and unloading donations; inform donors when items are unusable.
  • Perform other duties as assigned.
  • Safely lift, carry, or move boxes, supplies, and other items, using appropriate equipment or assistance when needed.
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