Retail Clerk-Cashier/Sorter

The Salvation Army Southern California•Coos Bay, OR
•Onsite

About The Position

The Retail Clerk-Cashier/Sorter assists with the daily operations of The Salvation Army thrift store in Coos Bay, Oregon. The position provides friendly customer service, operates the point-of-sale system and handles cash, stocks and displays merchandise, processes donated items, and assists with donation receiving. Employees are cross-trained to perform both clerk and sorter duties and may be assigned to either based on operational needs. The role helps maintain a clean, safe, orderly, and welcoming store environment for customers, donors, clients, and coworkers. This is a part-time, non-exempt position working 29 hours per week, at an hourly wage of $15.00. The position reports to the Thrift Store Manager.

Requirements

  • High school diploma or equivalent.
  • Experience working with people.
  • At least six months of experience working on a register and in customer service.
  • Ability to handle cash, make change, operate a cash register/POS system, and reconcile the register at the end of a shift.
  • Excellent customer service skills and a customer-service mindset.
  • Ability to understand instructions concerning the handling and marking of merchandise.
  • Ability to lift up to 25 pounds; occasionally lift, carry, or move items weighing up to 50 pounds, with or without reasonable accommodation, using safe procedures and appropriate equipment.

Responsibilities

  • Provide fast, friendly customer service and greet and acknowledge customers.
  • Operate the cash register/POS system, handle cash, make change, and reconcile the register at the end of each shift.
  • Diplomatically address customer complaints and concerns about store policies and procedures, referring matters to the manager whenever possible.
  • Direct customers regarding items they wish to donate.
  • Stock and organize clothing, household goods, shoes, purses, belts, hats, books, furniture, and other merchandise; maintain displays and keep aisles and shelves clean, clear, and orderly.
  • Perform general store housekeeping, including vacuuming, sweeping, and cleaning.
  • Process, sort, prepare, clean, price, mark, hang, size, and distribute merchandise and donations according to policy.
  • Assist donors with unloading donations and inform them when donations are unusable.
  • Assist with donation receiving as needed.
  • Follow instructions concerning the handling and marking of merchandise.
  • Maintain a friendly, inviting, clean, safe, and professional shopping environment.
  • Perform other duties as assigned.
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