Retail Branch Manager

Bank Iowa•Clarinda, IA

59d•Onsite

About The Position

As a Retail Branch Manager at Bank Iowa, you will oversee the day-to-day operations of our Clarinda location. A Retail Branch Manager supervises our retail staff, provides superior client service, promotes bank services in the community to current and prospective clients, lead business development goals and objectives, and promotes the bank’s community involvement activities. They are also responsible for the development and growth of the retail branch’s key drivers to include growth of branch deposits, loans, net income, operating budget, and development of team members. Retail Branch Manager’s drive branch performance results through strong individual sales performance in addition to coaching and leadership, ensuring the team meets and exceeds branch goals and business development, quality of work, and client experience goals while maintaining an operationally efficient and compliant branch. Responsible for the overall leadership of branch activities, including but not limited to, business development, sales and service, credit, community leadership, compliance standards and facilities management. Attains individual and branch performance goals for loan volume, deposit growth, referrals, business development and client experience performance. Prospects for new clients and cultivates existing relationships to increase profitability and reduce costs. Performs all daily activities of running a branch including operating a teller drawer, opening accounts, process work, et

Requirements

High School Diploma/G.E.D.
2+ years’ experience in a sales, retail or banking environment.
Ability to learn and utilize multiple computer applications.

Nice To Haves

Previous experience supervising staff.
Some banking experience.
Strong customer service focus.
Ability to listen to customer needs and suggest solutions for those needs.
Excellent oral and written communication skills.

Responsibilities

Oversee the day-to-day operations of the Clarinda location.
Supervise retail staff.
Provide superior client service.
Promote bank services in the community to current and prospective clients.
Lead business development goals and objectives.
Promote the bank’s community involvement activities.
Drive development and growth of branch deposits, loans, net income, operating budget, and team members.
Drive branch performance results through strong individual sales performance and coaching/leadership.
Ensure the team meets and exceeds branch goals and business development, quality of work, and client experience goals.
Maintain an operationally efficient and compliant branch.
Lead branch activities including business development, sales and service, credit, community leadership, compliance standards and facilities management.
Attain individual and branch performance goals for loan volume, deposit growth, referrals, business development and client experience performance.
Prospect for new clients and cultivate existing relationships to increase profitability and reduce costs.
Perform all daily activities of running a branch including operating a teller drawer, opening accounts, and processing work.