Retail Backroom Coordinator

TJX•Langhorne, PA
•Onsite

About The Position

The Retail Backroom Coordinator executes receiving and merchandising standards, ensuring Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience through customer engagement, a clean and organized store, and exceptional customer service. The Coordinator orchestrates truck delivery and prioritizes merchandise processing onto the sales floor; trains and mentors Associates on merchandising and processing; and ensures merchandise is properly tagged, hung, secured, and coded. The role coordinates with the Coordinator on Duty to maintain an efficient flow of goods, monitors team productivity, organizes back stock, and maintains backroom merchandising, cleanliness, recovery, and safety standards. The Coordinator also supports store training, compliance, shrink reduction, credit and loyalty programs, and other duties as assigned. The position is at the TJ Maxx store at 2424 E Lincoln Highway, Langhorne, Pennsylvania. Starting pay is $14.75 to $15.25 per hour, with actual pay based on relevant skills, qualifications, and experience. Benefits are subject to applicable plan or program terms and, for some benefits, service or hours requirements.

Requirements

  • Able to work a flexible schedule, including nights and weekends.
  • Superior communication and organizational skills, with attention to detail.
  • Capable of multitasking and responding appropriately to changes in direction or unexpected situations.
  • Team player who works effectively with peers and supervisors.
  • Capable of lifting heavy objects with or without reasonable accommodation.
  • Able to train others.
  • One year of retail experience and six months of leadership experience.

Responsibilities

  • Execute receiving and merchandising standards while ensuring Associates process merchandise efficiently and effectively as a team.
  • Engage and interact with customers, maintain a clean and organized store, and role-model exceptional customer service.
  • Promote a positive internal and external customer experience and a culture of honesty, integrity, and confidentiality.
  • Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
  • Train and mentor Associates on merchandising and processing principles.
  • Ensure merchandise is properly tagged, hung, secured, and coded.
  • Communicate with the Coordinator on Duty to ensure efficient flow of goods to the sales floor.
  • Ensure Associates complete tasks according to the store plan and reprioritize as needed.
  • Monitor team productivity and coach Associates as necessary.
  • Organize and rotate back stock for easy replenishment.
  • Maintain merchandising philosophy, signage standards, and backroom organization, cleanliness, and recovery standards.
  • Ensure compliance with recycling and, where applicable, hazardous waste programs.
  • Communicate priorities and progress accurately and effectively with management and Associates.
  • Provide and accept recognition and constructive feedback.
  • Partner with Management on Associate training needs to increase effectiveness.
  • Ensure adherence to labor laws, policies, and procedures.
  • Promote credit and loyalty programs.
  • Support and participate in store shrink-reduction goals and programs.
  • Promote safety awareness and maintain a safe environment.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) with Associate contributions
  • Child care and cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for those meeting service or hours requirements
  • Medical, dental, and vision coverage for those meeting service or hours requirements
  • Health savings account (HSA) for those meeting service or hours requirements
  • Health care flexible spending account (FSA) for those meeting service or hours requirements
  • Life insurance for those meeting service or hours requirements
  • Short- and long-term disability for those meeting service or hours requirements
  • Paid parental leave for those meeting service or hours requirements
  • Paid holidays, vacation, and sick time for those meeting service or hours requirements
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
  • Competitive salary and benefits package
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