Retail Associate, SEAS - Converse Rosemont

NIKE•Rosemont, CA
•Onsite

About The Position

The Converse Retail Associate helps consumers find products that meet their needs, supports store operations, and contributes to an inclusive, energetic retail environment. The role calls for product knowledge, a focus on consumer service, attention to store presentation and standards, and reliable collaboration with teammates. Associates are expected to work flexibly within their stated availability as store and business needs change. Standard shifts are generally scheduled between 5:00 AM and 11:00 PM local store time; overnight positions may be scheduled between 9:00 PM and 7:00 AM. Specific schedules vary by location, season, business demand, and employment type. The starting hourly rate is $18.00. Retail hours vary by employment type: full-time roles are generally 32–40 hours per week, part-time roles 14–29 hours per week, seasonal roles up to 40 hours per week based on business need, and part-time under roles 5–15 hours per week. The application process includes an online assessment. Accommodations are available for the assessment and interview process.

Requirements

  • Flexible scheduling and availability to work retail hours, which may include day, evening, weekend, and holiday shifts, according to department and store or company needs.
  • Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodations.
  • Must be at least 18 years old.

Responsibilities

  • Understand consumers’ needs and guide them to products that support their performance.
  • Build product knowledge and maintain attention to product details.
  • Help keep the store sharp and uphold elevated standards.
  • Work toward goals and carry out work with purpose.
  • Build connections with consumers and teammates, share knowledge, and help create a welcoming and supportive environment.
  • Communicate honestly and demonstrate reliability in interactions.

Benefits

  • Product discounts of up to 50% for the employee and eligible family members from Nike, Converse, and Jordan.
  • Tuition assistance of up to $5,250 per calendar year; eligibility varies.
  • Accrued paid time off and holiday pay; eligibility varies.
  • Medical, dental, and vision insurance; eligibility varies.
  • Parental and family leaves.
  • Short- and long-term disability; eligibility varies.
  • Healthcare and dependent-care flexible spending accounts; eligibility varies.
  • 401(k) plan; eligibility varies.
  • Financial coaching and education benefits; eligibility varies.
  • Commuter benefits.
  • Mental and emotional health benefits.
  • Child development support and caregiving benefits; eligibility varies.
  • Employee Assistance Program.
  • Employee-only events and sample sales.
  • Learning and growth opportunities.
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