Retail Associate

GOODWILL OF WESTERN & NORTHERN CONNECTICUT • Waterbury, CT

2d • Onsite

About The Position

Goodwill of Western and Northern Connecticut is hiring Retail Associates to support its retail stores and the organization’s mission of helping people obtain meaningful employment and improve their quality of life. Retail Associates contribute to store success by assisting shoppers, processing merchandise, accepting donations, and maintaining a clean, orderly, and safe work environment. Part-time and full-time openings are available. Morning availability is a plus.

Requirements

• Basic knowledge of English.
• Basic math skills for cash handling.
• Availability to work day, evening, and weekend shifts as necessary, especially for a full-time schedule.
• Ability to undertake considerable standing, reaching, lifting, carrying, bending, pushing, and pulling.
• Ability to lift over 40 pounds.

Nice To Haves

• Morning availability.

Responsibilities

• Perform retail sales functions according to the Sales Procedures Manual.
• Operate the cash register system and sell merchandise while providing excellent customer service.
• Greet customers, follow required scripts, and thank customers for supporting Goodwill’s mission.
• Sort donated goods into sellable and unsalable merchandise.
• Prepare sellable clothing on appropriate hangers and sort and hang it on racks according to rotation cycles and daily goals.
• Track the daily number of bins sorted and/or totes produced, and place unsalable material in salvage return bins.
• Complete the weekly bale process and participate in baling clothing.
• Accept donations, offer receipts, provide donor service, thank donors, and track donations using appropriate documentation.
• Maintain clothing fixtures, bins, showcases, and windows; rotate merchandise, change hangers, set displays, and keep dressing rooms orderly.
• Perform housekeeping and shipping and receiving duties, including unloading shipment trucks.
• Keep the work site neat, clean, organized, and safe; recover the sales area throughout the day.
• Complete assigned daily tasks and perform daily 10-minute drills when requested by the manager.
• Perform other duties as assigned.

Benefits

• Career advancement opportunities.
• Two weeks of vacation, four personal days, and seven sick days for employees working more than 20 hours per week.
• Nine paid holidays based on standard weekly hours.
• 403(b) retirement savings plan with employer match.
• 50% employee discount.
• $50 work anniversary gift for each year of continuous service, for part-time and full-time team members.
• $200 referral program for each referred candidate hired by Goodwill.
• Health, dental, and vision benefits (employee-paid), plus long- and short-term disability and life insurance (Goodwill-paid); available on the first of the month following 60 days of employment.
• Up to $3,000 in qualified tuition reimbursement for full-time team members only.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed