Retail Associate (4100)

GOODWILL SOUTH FLORIDA • Hollywood, FL

3d • $15 - $0 • Onsite

About The Position

The Retail Associate performs customer service, sales, cashiering, stocking, sorting, inventory management, sizing, color coordination, and cleaning activities in a retail store. Duties include receiving and processing donations, handling sales transactions, maintaining merchandise and store cleanliness, assisting customers, and supporting the store’s sales and community image. The role involves working with customers, donors, coworkers, merchandise, and store equipment.

Requirements

• High school education or equivalent, or a combination of education and experience.
• Excellent customer service skills.
• Ability to read and comprehend simple instructions, short correspondence, and memos, and to write simple correspondence.
• Ability to present information effectively in one-on-one and small-group situations to customers, clients, and employees.
• Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
• Ability to follow detailed but straightforward written or oral instructions and address problems involving a few concrete variables in standardized situations.
• Ability to demonstrate interpersonal skills, clear oral communication, written communication, safety awareness, punctuality, ethical conduct, and support for organizational policies and goals.
• Ability to stand and/or walk for long periods, use hands to handle items, reach, and stoop, kneel, crouch, or crawl.
• Ability to regularly lift and/or move up to 20 pounds and, with assistance, push or pull rolling carts weighing up to 530 pounds.
• Ability to meet the job’s vision requirements, including close, distance, and color vision, peripheral vision, depth perception, and adjustment of focus.
• Ability to work a flexible schedule, including nights and weekends.

Nice To Haves

• Six months of related experience or training.
• Prior cashiering experience.
• Knowledge of electronic devices.
• Bilingual English/Spanish.

Responsibilities

• Greet donors, accept and unload donated materials, enter general customer information using a smart device, and thank donors.
• Sort, separate, and hang clothing and household items.
• Sort, test, clean, and mark small appliances, housewares, shoes, seasonal items, and other merchandise.
• Conduct sales transactions and handle cash and credit card transactions according to procedures for voids, discounts, refunds, checks, and credit card payments.
• Clean bathrooms, floors, shelves, windows, break room, store fixtures, fitting rooms, dock area, store exterior, merchandise counters, and other areas as needed.
• Report issues requiring maintenance repairs.
• Assist customers, price merchandise, support fitting room operations, offer recycling bags, explain store operations, and use sales techniques to enhance sales and community image.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED