Retail Associate (College Dr.)

Goodwill Industries Of Southeastern Louisiana•Baton Rouge, LA
•Onsite

About The Position

The Retail Associate performs general duties necessary for the efficient operation of a Goodwill retail store. The role may include cashiering, production and backroom work, sales-floor tasks, housekeeping, and customer service. Associates support Goodwill’s mission and help create a positive shopping experience while following company policies and safety procedures.

Requirements

  • High school diploma or GED preferred, but not required.
  • Prior service-industry work experience preferred, but not required.
  • Must successfully complete Retail training.
  • Ability to interact cordially and productively with a variety of people.
  • Ability to promote Goodwill and explain its mission to the general public.
  • Ability to establish and maintain effective working relationships with store personnel and motivate them to perform well.
  • Ability to read, write, and communicate clearly in English.
  • Ability to work a flexible schedule on short notice, including days, nights, and weekends.
  • Ability to lift and carry up to 25 pounds frequently and 50 pounds occasionally.
  • Ability to perform repetitive hand movements when buttoning, sorting, hanging, and zipping garments.
  • Ability to stand and walk for prolonged periods and frequently bend, stoop, and stretch.
  • Vision corrected to within normal limits.
  • Ability to function in a hectic work environment.
  • Knowledge of men’s, women’s, and children’s clothing, as well as furniture and household items.

Nice To Haves

  • High school diploma or GED.
  • Prior work experience in the service industry.

Responsibilities

  • Operate the cash register, accept payment for purchases, and record sales and other transactions.
  • Sort and hang at least 125 garments per hour while meeting a minimum quality standard of 80%.
  • Check, sort, and price electrical equipment and small wares and prepare them for display.
  • Move merchandise from the back room to the sales floor.
  • Leave the workstation clean and empty at the end of the shift.
  • Rotate store merchandise as directed by store management.
  • Place garments, housewares, and other items on the appropriate sales-floor racks and shelves, and restock as needed.
  • Remove empty hangers from sales-floor racks and return them to the production area.
  • Monitor customer activity and report suspicious activity or theft to store management.
  • Dispose of trash and unusable merchandise, break down cardboard boxes, and place them in the recycling container.
  • Keep the store clean and hazard-free by vacuuming, mopping, dusting, and cleaning bathrooms.
  • Keep production and sales-floor aisles clear of debris.
  • Greet donors, help bring donations into the store, and issue receipts.
  • Assist customers with general information.
  • Follow company policies and safety procedures.
  • Attend work regularly as scheduled.

Benefits

  • Competitive salary
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 403(b) retirement plan with employer match
  • Life insurance
  • Pet insurance
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