Retail Associate

Goodwill Southern California•Pasadena, CA
•$19

About The Position

Goodwill Southern California is hiring Retail Associates to support its mission of Transforming Lives Through the Power of Work. The role helps create a welcoming and organized shopping and donation experience, keep stores running efficiently, and support community programs. Retail Associates provide customer and donor service, process sales and donations, prepare donated goods for sale, and support daily store operations and goals. Flexible shifts may include evenings, weekends, and holidays as needed.

Requirements

  • Ability to read, speak, and write basic English.
  • Comfort using point-of-sale and basic computer systems.
  • Dependable, punctual, and motivated to support a team environment.
  • Commitment to Goodwill’s mission and RISE values: Respect, Integrity, Service, and Excellence.

Nice To Haves

  • Some retail, sales, or customer service experience is preferred.

Responsibilities

  • Provide excellent service to every customer and donor with professionalism and positivity.
  • Operate cash registers, process transactions accurately, and handle donations with care.
  • Sort, price, and merchandise donated goods according to company standards.
  • Maintain clean, safe, and organized work areas.
  • Support daily store operations and contribute to sales and production goals.

Benefits

  • Hourly rate of $18.57.
  • Discount at Goodwill SoCal retail locations.
  • Discounts on dining, retail, theme parks, and movies through Goodwill Perks.
  • Employee Assistance Program with mental and physical wellness, financial and legal resources, and career and education partners.
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