Retail Associate (FT)-Bilingual Preferred

Red Wing Shoe Company • Moreno Valley, CA

5d • Onsite

About The Position

Promote and support Red Wing Shoe Company’s brand image through professional selling, customer loyalty, and lasting customer relationships. The role uses the Ultimate Fit Experience (UFX) to help customers find suitable products, sells premium footwear and accessories, and provides conscientious customer service. It also supports daily store operations, sales goals, product knowledge, and the upkeep and safety of the retail environment.

Requirements

• High school diploma/GED or equivalent work experience.
• 1–2 years of relevant experience.
• Results oriented.
• Effective written and verbal communication skills.
• Computer utilization skills.
• Ability to lift 50 pounds, bend or squat to lace shoes, lift overhead, twist, climb a ladder, and stand for long periods.
• Ability to perform housekeeping duties, including vacuuming, mopping and waxing floors, washing windows, disinfecting with chemicals, handling trash and recycling, and installing or maintaining furniture, fixtures, and displays.

Nice To Haves

• Bilingual ability preferred.
• Thorough knowledge of Red Wing Shoe Company’s mission, values, and organizational structure.
• Profit and loss knowledge.
• Curiosity, passion for new ideas, and a focus on driving growth.
• Problem-solving skills.
• Retail footwear experience.

Responsibilities

• Guide each customer through Red Wing Shoe Company’s Ultimate Fit Experience.
• Recommend appropriate accessories and educate customers about their benefits.
• Generate industrial sales leads.
• Achieve and exceed daily productivity and sales goals.
• Maintain the sales floor presentation, store signage, and housekeeping standards.
• Maintain proficiency in product knowledge, technical standards, and operating standards through continuous learning.
• Maintain a safe and healthy work environment by following organizational standards and legal regulations.
• Provide direct support in the daily operations of the retail store.
• Maintain knowledge of the company’s electronic communication software to obtain necessary information.
• Establish, follow, and enforce organizational quality system standards to maintain quality service.
• Uphold Red Wing Shoe Company’s core values and policies.
• Build collaborative relationships with colleagues and other key contacts.
• Perform additional duties as required.

Benefits

• Medical, dental, and vision coverage.
• Health savings and flexible spending accounts.
• Life and disability insurance.
• Paid time off and holidays.
• 401(k) match.
• Employee discounts.
• Free employee assistance program services.
• Financial planning assistance.
• Well-being coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED