Retail Associate - Seasonal - San Diego UTC

BYLT Premium Basics•San Diego, CA

About The Position

BYLT Premium Basics is hiring a temporary Retail Associate to serve as a customer-service-oriented ambassador for the brand. The role focuses on engaging customers, developing product expertise, educating and outfitting customers, and supporting sales and store operations. The position is anticipated to conclude on or around January 2, 2027. The Retail Associate works on the sales floor to create a positive customer experience, maintain merchandise displays and store presentation, process customer transactions, and assist with inventory. The employee may also be assigned other job-related duties. This position reports to the Store Manager.

Requirements

  • Excellent communication skills and the ability to use technology effectively while engaging with customers and teammates to meet goals.
  • Problem-solving skills and a focus on continuous improvement; willingness to learn, accept feedback, and take appropriate action.
  • Ability to handle customer interactions and potential issues or concerns courteously and professionally.
  • Ability to use basic information-gathering skills to solve problems.
  • Ability to learn procedural knowledge through on-the-job training.
  • Ability to meet sales goals.
  • Ability to upsell BYLT products.
  • Customer service and people skills.
  • Energy and dependability in a fast-paced environment.
  • General math skills.
  • Must be at least 18 years old or have a High School Diploma or GED.
  • Ability to work varied hours and days, including nights, weekends, and holidays as needed.

Nice To Haves

  • At least 1 year of retail experience.
  • Cash-handling skills and experience with point-of-sale systems.

Responsibilities

  • Greet and engage customers on the sales floor to provide a positive customer experience.
  • Drive sales through customer engagement, suggestive selling, and sharing product knowledge.
  • Maintain a neat and tidy sales floor by folding, hanging, displaying, and merchandising garments according to BYLT guidelines.
  • Notify clientele about current promotions and future merchandise that may interest them.
  • Respond to customers’ questions.
  • Process payments using cash, gift cards, store credit, and other credit or debit cards.
  • Alert management to potential security issues.
  • Assist with inventory, including receiving and stocking merchandise.
  • Perform other duties as assigned.
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