Retail Associate

GOODWILL SOUTH FLORIDA • Pembroke Pines, FL

2d • $15 - $0 • Onsite

About The Position

The Retail Associate performs customer service, sales, cashiering, stocking, sorting, inventory management, sizing, color coordination, and cleaning activities in a retail store. The role includes receiving donations, processing and preparing merchandise, conducting sales transactions, assisting customers, and maintaining store areas. The position is part-time at the Silver Lakes-SLAKE location in Pembroke Pines, Florida.

Requirements

• High school diploma or equivalent, or a combination of education and experience.
• Excellent customer service skills.
• Ability to use electronic devices.
• Ability to read and comprehend simple instructions, short correspondence, and memos, and to write simple correspondence.
• Ability to present information effectively to customers, clients, and employees in one-on-one and small-group situations.
• Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
• Ability to follow detailed but uncomplicated written or oral instructions and handle problems involving a few concrete variables in standardized situations.
• Ability to demonstrate interpersonal skills, oral and written communication, safety and security awareness, punctuality, ethical conduct, and support for organizational policies and values.
• Ability to stand and/or walk for long periods; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl.
• Ability to regularly lift and/or move up to 20 pounds and, with assistance, push or pull rolling carts weighing up to 530 pounds.
• Required vision abilities include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

• Six months of related experience or training is highly desirable.
• Prior cashiering experience is a plus.
• Bilingual English/Spanish skills are a plus but not required.

Responsibilities

• Greet donors, accept and unload donated materials, enter general customer information using a smart device, and thank donors.
• Sort, separate, and hang clothing and household items.
• Sort, test, clean, and mark small appliances, housewares, shoes, seasonal items, and other merchandise.
• Conduct sales transactions and handle cash and credit card transactions according to procedures for voids, discounts, refunds, checks, and card payments.
• Clean bathrooms, floors, shelves, windows, break room, store fixtures, fitting rooms, dock area, store exterior, merchandise counters, and other areas as needed.
• Report issues requiring maintenance repairs.
• Assist customers, price merchandise, support fitting-room activities, offer recycling bags, explain store operations, and use sales techniques that may improve sales and the store’s community image.
• Work a flexible schedule, including nights and weekends.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED