Retail Associate, PT - Nike Smithfield

Nike•Smithfield, NC
•Onsite

About The Position

Nike Retail Associates, known as Athletes, bring the “Just Do It” mindset to life by helping consumers discover products that inspire them. They serve consumers and build brand trust and loyalty in a fast-paced, high-traffic store environment, working across store zones and consumer needs as part of a team focused on delivering the ultimate Nike store experience. The starting hourly rate is $16.00. Schedules depend on location, season, store needs, business demands, and employment type. Employees are expected to commit to their availability and remain flexible within it; occasional business needs may require work outside the stated availability or additional or different availability. Standard shifts are generally scheduled between 5:00 AM and 11:00 PM in the store’s time zone; overnight shifts, where applicable, may be between 9:00 PM and 7:00 AM. Part-time roles typically have 14–29 hours per week, while part-time-under roles typically have 5–15 hours per week. Retail Associates are expected to provide service, understand consumer needs, know the product, maintain store standards, meet goals, build connections with consumers and teammates, and demonstrate integrity and reliability. The application process includes an online assessment of personality and behavioral preferences. Accommodations are available for the assessment and interview process.

Requirements

  • Must be at least 18 years old.
  • Flexible with scheduling and available for retail hours, which may include day, evening, weekend, and/or holiday shifts, based on department and store/company needs.
  • Able to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodations.
  • Commit to stated availability and maintain flexibility within those hours; business needs may occasionally require additional, different, or outside availability.

Responsibilities

  • Help consumers discover products suited to their needs and performance goals.
  • Provide a high-quality Nike store experience and build consumer trust and loyalty.
  • Serve consumers across store zones in a fast-paced, high-traffic environment.
  • Learn and share product knowledge, attend to details, and keep the store sharp.
  • Work toward goals and contribute to the store team's results.
  • Build connections with consumers and teammates, bring the energy of sport, and help create an inclusive, supportive space.
  • Communicate honestly and demonstrate reliability and Nike's standards in every interaction.

Benefits

  • Discounts up to 50% for the employee and eligible family members on Nike, Converse, and Jordan products.
  • Tuition assistance up to $5,250 per calendar year; eligibility varies.
  • Accrued paid time off and holiday pay; eligibility varies.
  • Medical, dental, and vision insurance; eligibility varies.
  • Parental and family leaves.
  • Short- and long-term disability.
  • Healthcare and dependent-care flexible spending accounts; eligibility varies.
  • 401(k) plan; eligibility varies.
  • Financial coaching and education benefits.
  • Commuter benefits.
  • Mental and emotional health benefits.
  • Child development support and caregiving benefits; eligibility varies.
  • Employee assistance program.
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