Retail Associate - Part Time

Story Cannabis • Litchfield Park, AZ

2d

About The Position

As a Retail Associate, you’ll be the face of the store, welcoming customers, guiding them through product selections, and ensuring an exceptional shopping experience. You’ll represent the brand through genuine interactions, product knowledge, and helping customers find products that fit their needs. The role combines customer service, education, and operational tasks to create a seamless experience for every guest.

Requirements

• Minimum high school diploma or G.E.D. equivalent.
• Must be over 21 years of age.
• Must be legally authorized to work in the United States and provide all required documentation.
• Must have a valid state-issued ID or U.S. passport.
• Must have reliable transportation.
• Must have no scheduling restrictions.
• Must successfully complete all pre-employment background checks.
• Must be able to push, pull, or lift a minimum of 50 pounds.
• Must be capable of sitting, squatting, standing, kneeling, bending, or walking for extended periods.

Nice To Haves

• Previous customer service experience.
• Knowledge of marijuana.

Responsibilities

• Greet customers entering the retail store with compassion and professionalism.
• Accurately and compliantly enter customer information into database systems to verify eligibility for purchase.
• Complete sales and job duties in accordance with company SOP.
• Provide exceptional customer service through elevated service standards, behaviors, and product knowledge.
• Handle cash and debit transactions quickly and precisely while maintaining a balanced cash drawer.
• Work effectively with employees and customers with diverse personalities.
• Operate the cash register, computer-based POS system, and cash drawer.
• Clean, stock, and organize the retail store.
• Conduct nightly inventory counts of retail store products.
• Work cohesively as part of a team to meet sales, customer satisfaction, timeline, and compliance goals.
• Work on special projects and assignments designated by management.
• Perform other duties as assigned.

Benefits

• Paid time off, including 8 paid holidays per year.
• Medical, dental, and vision insurance.
• 401(k) retirement savings plan.
• Company-paid short-term and long-term disability.
• Company-paid life insurance.
• Employee Assistance Program (EAP).
• Employee referral program.
• Commuter benefits.
• Product discounts.
• Additional compensation incentives, such as tips and bonuses.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED