Retail Associate at the Shabby Fabrics Showroom
About The Position
The Showroom Retail Associate is a hands-on, customer-focused member of the Shabby Fabrics retail team who helps create an exceptional experience for showroom visitors. The role includes assisting shoppers with fabric, kits, notions, and other products; offering creative suggestions; processing purchases and returns; and maintaining a clean, organized, well-stocked showroom. Associates also help receive and process inventory, maintain displays, follow assigned opening and closing procedures, and take on organizing and stock-support tasks during slower periods. The position is subject to a background check.
Requirements
- Strong communication and customer service skills.
- Ability to multitask and stay organized in a busy environment.
- Basic computer and point-of-sale familiarity; training is provided.
- Ability to stand for extended periods.
- Ability to lift and carry up to 40 pounds.
- Ability to perform physical tasks such as stocking, cleaning, organizing, and fabric cutting.
- The position is subject to a background check.
Nice To Haves
- Retail or customer service experience, especially in a craft, fabric, or specialty store environment.
- An interest in fabric, quilting, sewing, or creative hobbies.
Responsibilities
- Provide warm, knowledgeable, and enthusiastic customer service that reflects the Shabby Fabrics brand.
- Help customers find fabrics, kits, notions, and other products, offering creative suggestions and guidance when needed.
- Assist with returns, exchanges, and basic issue resolution in a polite and professional manner.
- Follow store opening and closing procedures as assigned.
- Operate the cash register accurately, processing purchases, returns, and gift cards.
- Help receive, process, and organize new inventory, including unpacking, tagging, folding, and stocking products.
- Maintain attractive merchandise displays and keep products neat and well-stocked.
- During slower periods, support inventory processing and organizing tasks such as cutting, folding, and replenishing stock.
- Help maintain store cleanliness.
Benefits
- Competitive pay.
- 401(k) with generous company match.
- Major medical, dental, vision, and life insurance; waiting periods apply.
- Paid time off, paid holidays, and paid breaks.
- Employee discount.
- Referral program.
- Employee Assistance Program.
- Overtime opportunities.
- No nights and guaranteed Sundays and Mondays off.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
