Retail Associate, Part-Time Scarborough MAINE

The TJX Companies, Inc.•Scarborough, ME

8d•$17 - $18•Onsite

About The Position

The Retail Associate is responsible for delivering a highly satisfying customer experience by engaging and interacting with customers, applying customer experience principles, and maintaining a clean, organized store environment. The role follows operational, merchandising, and loss prevention standards and may involve cross-training in multiple store areas to support business needs. The associate supports a positive store culture through honesty, integrity, and respect; handles customer purchases and returns accurately; promotes credit and loyalty programs; and processes and prepares merchandise for the sales floor. The role also includes store recovery, maintaining cleanliness and organization, supporting shrink reduction and safety programs, and following applicable labor laws, policies, and procedures. Other duties may be assigned.

Requirements

Excellent customer service skills.
Ability to work a flexible schedule to support business needs.
Strong communication and organizational skills, with attention to detail.
Ability to multitask.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to lift heavy objects, with or without reasonable accommodation.
Ability to work effectively with peers and supervisors.

Nice To Haves

Retail customer experience preferred.

Responsibilities

Model established customer experience practices with internal and external customers.
Support a positive store culture through honesty, integrity, and respect.
Accurately ring customer purchases and returns and count change according to operating procedures.
Promote credit and loyalty programs.
Follow merchandising philosophy, procedures, and standards.
Process and prepare merchandise for the sales floor according to company procedures and standards.
Initiate and participate in store recovery as needed throughout the day.
Maintain sales-floor organization, cleanliness, and recovery standards and participate in maintaining the cleanliness of the entire store.
Provide and accept recognition and constructive feedback.
Adhere to labor laws, policies, and procedures.
Support and participate in store shrink reduction goals and programs.
Participate in safety awareness and maintain a safe environment.
Perform other duties as assigned.