Seasonal Retail Associate

Fanatics Commerce•New York, NY

10d•$13 - $15

About The Position

The Retail Associate supports business results and fan experience through customer service and strong execution, applying Fanatics’ BOLD Leadership Principles. The role includes home-game shifts, which are a core responsibility and may involve pre-game, in-game, and post-game operational support. The associate helps fans shop, maintains sales floor or stockroom standards, processes transactions, and works with colleagues to support team goals in a fast-paced retail environment.

Requirements

Must be at least 18 years of age.
Ability to work a flexible schedule, including evenings, weekends, holidays, home games, and special events.
Reliable attendance and punctuality.
Strong communication, interpersonal, and teamwork skills.
Ability to work effectively in a fast-paced, team-oriented environment.
Ability to stand, walk, bend, and move throughout scheduled shifts.
Ability to lift, carry, and move merchandise weighing up to 25 pounds.
Maintain a professional appearance and represent the Fanatics brand positively.

Nice To Haves

Previous retail, customer service, or hospitality experience.
High school diploma or equivalent experience.

Responsibilities

Greet fans, ask questions, and help make their shopping experience enjoyable.
Recommend products based on observations and conversations with fans.
Help provide a high-quality shopping experience that builds a connection with the brand.
Maintain sales floor and/or stockroom standards with attention to detail.
Process sales transactions using the Fanatics Point of Sale System (POS).
Represent the Fanatics brand and the relevant team or league professionally, maintaining high customer-service standards.
Perform additional responsibilities as directed by the management team.
Identify opportunities to improve processes, products, or fan experiences.
Use creative thinking and new approaches to solve challenges.
Act with urgency and adapt quickly in a fast-paced, high-growth environment.
Collaborate across functions and build partnerships to achieve shared goals and results.
Work home-game shifts, including potential pre-game, in-game, and post-game operational support.