Retail Assistant - Replenishment

Woolworths Group Limited • Marlborough, MA

1d • Onsite

About The Position

The Retail Assistant – Replenishment supports Woolworths Redwoodtown Blenheim’s retail operations by providing excellent customer service, replenishing products, and maintaining store presentation. The role focuses on keeping essential and fresh products available and in good condition, supporting customers with inquiries and complaints, and helping the team maintain safe, clean, and organized store operations. The position is fixed-term and part-time, with roster options covering Tuesday, Thursday, and Saturday evenings or Tuesday, Wednesday, and Saturday evenings. Each rostered shift runs from 3:00 PM to 10:30 PM.

Requirements

• Provide outstanding customer service focused on maximizing customer loyalty through personalized support.
• Strong communication and interpersonal skills.
• Commitment to company values, integrity, and professional standards and policies.
• Detail-oriented, accurate, and proactive approach to work.
• Flexible availability to work between 4:30 PM and 6:30 AM.

Responsibilities

• Provide excellent customer service and personalized assistance to enhance customers’ shopping experience.
• Respond promptly to customer inquiries and complaints.
• Replenish products continuously, with a focus on essential items and fresh food.
• Maintain stock quality, rotation, availability, and presentation.
• Collaborate with the team to support daily store operations.
• Maintain store cleanliness and organization.
• Follow safety protocols, report hazards, and ensure tasks comply with company policies and legal requirements.
• Escalate issues to management when necessary.

Benefits

• Team discounts across Woolworths Group brands.
• Rewards program that celebrates and incentivizes purpose-driven work.
• Access to Sonder, offering free, confidential 24/7 personalized financial, medical, safety, psychological, or physical support for team members and their families.
• Career possibilities and exposure to a broad business network.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed