Retail Assistant Store Manager - Canton Store

Goodwill of North Georgia • Canton, GA

1d

About The Position

The Retail Assistant Store Manager assists the Store Manager in running the store. The role includes hiring, training, motivating, and supervising staff; leading meetings; supporting customer and donor satisfaction; maintaining displays and merchandising presentations; ensuring cash is handled according to policy; and helping the store meet or exceed its budgeted financial performance. Ongoing training is provided, and career progression may include the opportunity to transfer to other stores.

This role involves working 45+ hours per week in a store open all seven days. Donated merchandise must be unpacked, sorted, and displayed, and the work environment can be messy, dusty, cold in winter, and hot in summer. The Assistant Store Manager is expected to proactively address and resolve situations, think ahead, prioritize work, understand the in-store experience, and engage and motivate employees to provide excellent customer service. Computers, email, and Microsoft Office are used every day.

Requirements

• At least 2 years of experience supervising 15 or more employees in food services, manufacturing, production, or retail; alternatively, 1 year of supervisory experience plus successful completion of Goodwill-assigned training.
• Alternatively, a bachelor's degree in Marketing, Sales, Retail, Finance, Mathematics, Accounting, or Economics plus 1 year of supervisory experience in logistics, retail, warehouse, fast food, restaurants, B2B accounts, corporate/service industry, or another relevant industry.
• Alternatively, 4 or more years of military service with at least 1 year of supervisory experience, in lieu of either of the above experience paths.
• Strong interpersonal and written communication skills.
• Demonstrated ability to operate personal computers, previous POS or sell systems, and software packages including Microsoft Office.
• A driver's license, dependable transportation, and communication devices.
• Ability to work 45+ hour weeks in a store open all seven days.
• Ability to work around donated merchandise in conditions that may be messy, dusty, cold in winter, and hot in summer.
• Ability to proactively address situations, prioritize, and motivate employees to provide excellent customer service.

Nice To Haves

• Bilingual language skills.
• Previous military experience.

Responsibilities

• Assist the Store Manager in running the store.
• Hire, train, motivate, and supervise staff.
• Lead meetings.
• Help the store meet customer and donor satisfaction standards.
• Maintain displays and merchandising presentations.
• Ensure cash is handled according to policy.
• Drive the store toward meeting or exceeding its budgeted financial performance.
• Proactively address and resolve situations, think ahead, and prioritize work.
• Engage and motivate employees to deliver excellent customer service.

Benefits

• Ongoing training is provided.
• Career progression may include the opportunity to transfer to other stores.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager