Retail Assistant Store Manager - Canton Store

Goodwill of North Georgia • Canton, GA

1d

About The Position

The Retail Assistant Store Manager assists the Store Manager in running the store by hiring, training, motivating, and supervising staff. The role includes leading meetings, helping the store meet customer and donor satisfaction standards, maintaining displays and merchandising presentations, ensuring cash is handled according to policy, and driving the store toward meeting or exceeding its budgeted financial performance. Ongoing training is provided, and career progression may include opportunities to transfer to other stores.

The store operates seven days a week, with work weeks of 45 or more hours. The work involves donated goods that must be unpacked, sorted, and displayed; conditions can be messy and dusty, cold in winter, and hot in summer. The assistant manager is expected to proactively address situations, resolve issues, prioritize work, understand the in-store experience, and engage and motivate employees to deliver excellent customer service. Computers, email, and Microsoft Office are used daily.

Requirements

• At least 2 years of experience supervising 15 or more employees in food services, manufacturing, production, or retail; alternatively, 1 year of supervisory experience with successful completion of Goodwill-assigned training.
• Alternatively, a bachelor's degree in Marketing, Sales, Retail, Finance, Mathematics, Accounting, or Economics, plus 1 year of supervisory experience in logistics, retail, warehouse, fast food, restaurants, B2B accounts, corporate/service industry, or another relevant industry.
• Alternatively, 4 or more years of military service with at least 1 year of supervisory experience, in lieu of either of the other experience paths.
• Strong interpersonal and written communication skills.
• Demonstrated ability to operate personal computers, previous POS or sell systems, and software packages including Microsoft Office.
• A driver's license, dependable transportation, and communication devices.
• Ability to work 45 or more hours per week in a store open all seven days.
• Ability to work in conditions that may be messy, dusty, cold in winter, and hot in summer.
• Ability to proactively address situations, resolve them, think ahead, prioritize, and engage and motivate employees.

Nice To Haves

• Bilingual language skills.
• Previous military experience.

Responsibilities

• Assist the Store Manager in running the store.
• Hire, train, motivate, and supervise staff.
• Lead meetings.
• Help the store meet customer and donor satisfaction standards.
• Maintain displays and merchandising presentations.
• Ensure cash is handled according to policy.
• Drive the store toward meeting or exceeding its budgeted financial performance.
• Proactively address situations and resolve issues.
• Prioritize day-to-day work and engage and motivate employees to deliver excellent customer service.

Benefits

• Ongoing training is provided.
• Career progression may include opportunities to transfer to other stores.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed