Retail Assistant Store Manager - Morrow
About The Position
The Retail Assistant Store Manager assists the Store Manager in running the store, including hiring, training, motivating, and supervising staff. The role leads meetings, helps the store meet customer and donor satisfaction standards, maintains displays and merchandising presentations, ensures cash is handled according to policy, and drives the store toward meeting or exceeding its budgeted financial performance. Ongoing training is provided, and career progression may include opportunities to transfer to other stores. This position involves working 45+ hours per week in a store open all seven days. Donated merchandise must be unpacked, sorted, and displayed, and the work environment can be messy, dusty, cold in winter, and hot in summer. The Assistant Store Manager is expected to proactively address situations, resolve issues, think ahead, prioritize, understand the in-store experience, and engage and motivate employees to provide excellent customer service. Computers, email, and Microsoft Office are used every day.
Requirements
- At least 2 years of experience supervising 15 or more employees in food services, manufacturing, production, or retail; alternatively, 1 year of supervisory experience with successful completion of Goodwill-assigned training; or a bachelor's degree in Marketing, Sales, Retail, Finance, Mathematics, Accounting, or Economics plus 1 year of supervisory experience in logistics, retail, warehouse, fast food, restaurants, B2B accounts, corporate/service industry, or another relevant industry; or 4+ years of military service with at least 1 year of supervisory experience in lieu of either of the above.
- Strong interpersonal and written communication skills.
- Demonstrated ability to operate personal computers, previous POS or sell systems, and software packages including Microsoft Office.
- A driver's license, dependable transportation, and communication devices.
Nice To Haves
- Bilingual language skills.
- Previous military experience.
Responsibilities
- Assist the Store Manager in running the store.
- Hire, train, motivate, and supervise staff.
- Lead meetings.
- Help the store meet customer and donor satisfaction standards.
- Maintain displays and merchandising presentations.
- Ensure cash is handled according to policy.
- Drive the store toward meeting or exceeding its budgeted financial performance.
- Proactively address situations and resolve issues.
- Prioritize work and motivate employees to deliver excellent customer service.
Benefits
- Ongoing training is provided.
- Potential opportunities to transfer to other stores as career progresses.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
