Retail Assistant Store Manager, Main Lodge, Winter 26-27

Mammoth Mountain•Mammoth Lakes, CA

20d•Onsite

About The Position

Retail Assistant Store Managers assist the Store Manager with daily store operations and help create and maintain a superior retail experience for guests and staff. The role includes managing and overseeing the daily execution of financial goals, guest service, staff motivation and management, store standards, and store operations. In the absence of the Store Manager, the Assistant Store Manager is responsible for implementing and enforcing company policies and procedures and corporate directives, including Mammoth Mountain Ski Area (MMSA) information and concierge services. The job’s essential duties must be performed satisfactorily, with or without reasonable accommodations.

Requirements

2–4 years of sales management experience.
High school diploma or GED.
Familiarity with Mammoth Mountain Resorts and the action sports industry.
Strong sales and customer service skills.
Effective verbal and written communication skills.
Collaborative skills and ability to work well within a team.
Considerable knowledge of retail systems, HR practices, and retail operations.
Ability to work in a fast-paced, deadline-oriented environment.
Strong organizational skills and ability to multitask and prioritize.
Ability to perform essential duties satisfactorily, with or without reasonable accommodations.

Responsibilities

Assist the Store Manager with daily store operations.
Help create and maintain a superior retail experience for guests and staff.
Manage and oversee daily execution of financial goals and guest service.
Motivate and manage staff.
Maintain store standards and oversee store operations.
In the Store Manager’s absence, implement and enforce company policies, procedures, and corporate directives, including MMSA information and concierge services.
Maintain a clean store environment.