Retail Assistant Store Manager - Full Time - Westport - Westport, CT

Swarovski • Westport, CT

4d

About The Position

Swarovski is seeking a Retail Assistant Store Manager to support a positive work environment, deliver exceptional customer experiences, and drive commercial results. The Assistant Store Manager acts as a Swarovski advocate and role model, coaches and empowers the team, and contributes to the store’s success. The role supports sales plans and targets and oversees store operations, including inventory, cash handling, and compliance. The Assistant Store Manager steps in for the Store Manager as needed.

Requirements

• 1–2 years of experience in a multicultural retail environment, preferably in luxury fashion, cosmetics, or lifestyle brands.
• Some leadership and coaching experience.
• Ability to establish trusting relationships and empower others.
• Excellent customer service skills and digital proficiency.
• Ability to take responsibility and ownership.
• Curious, empathetic, results-driven team player with a commercial mindset.

Responsibilities

• Act as a role model by delivering outstanding customer service and a strong brand experience.
• Coach, motivate, and onboard team members to maximize performance.
• Support recruitment, talent development, and employee relations.
• Drive sales and support monthly plans and targets.
• Oversee store operations, including inventory, cash handling, and compliance.
• Step in for the Store Manager as needed.

Benefits

• Recognition awards celebrating achievements.
• Exclusive employee discounts on Swarovski products.
• Paid volunteering leave.
• Global employee assistance program covering mental, physical, and emotional health, managerial support, and financial and legal matters.
• Comprehensive product, personal, and leadership skills training.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed