Restoration Supervisor

SERVPRO of Allen/Barren/Hart/Green/Taylor Counties - 11240•Glasgow, KY

1d•$19 - $22

About The Position

Servpro of Allen, Barren, Hart, Green and Taylor Counties is hiring a Restoration Supervisor. As a front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s commitment to customers and clients by coordinating, monitoring, and performing project work to fulfill service needs and support a positive customer experience.

Requirements

Valid driver’s license.
At least 1 year of experience in cleaning, restoration, or construction.
Extensive background check.
Ability to lift a minimum of 50 pounds regularly and occasionally up to 100 pounds with assistance.
Ability to climb ladders, work at ceiling heights, and work in tight spaces such as crawl spaces and attics.
Ability to repetitively push, pull, lift, and carry objects.
Ability to work with or around cleaning agents.

Nice To Haves

High school diploma or GED preferred.
IICRC certification is a plus but not required.

Responsibilities

Coordinate and perform production processes as scheduled and ensure quality control.
Manage the customer and client experience and overall customer satisfaction, tracked with online reviews.
Communicate clear expectations to restoration technicians and supervise their activities.
Document detailed and accurate job files to support the services provided.
Manage labor and consumable item usage on assigned projects.
Communicate project progress and issues with the restoration project manager and office staff.
Communicate and follow OSHA guidelines for job safety.
Manage assets by protecting and properly using equipment and materials.
Coach and train restoration technicians.