Restoration Supervisor

SERVPRO of South Baton Rouge/Central East Baton Rouge Parish•Central, LA

5h•$15 - $18

About The Position

SERVPRO of South Baton Rouge is hiring a Restoration Supervisor. As the front-line representative of the SERVPRO brand, the Restoration Supervisor demonstrates the company’s Here to Help commitment to customers and clients by coordinating, monitoring, and performing project work to fulfill service needs and support a positive customer experience. The role also includes supervising and training restoration technicians, managing project resources, and maintaining job documentation and safety practices.

Requirements

Valid driver’s license.
At least 1 year of experience in cleaning, restoration, or construction.
Ability to lift a minimum of 50 pounds regularly and occasionally lift up to 100 pounds with assistance.
Ability to climb ladders, work at ceiling heights, and work in tight spaces such as crawl spaces and attics.
Ability to repetitively push, pull, lift, and carry objects.
Ability to work with or around cleaning agents.

Nice To Haves

High school diploma or GED preferred.
IICRC certification is a plus but is not required.

Responsibilities

Coordinate and perform production processes as scheduled, ensuring quality control.
Manage the customer and client experience and overall customer satisfaction, as tracked through online reviews.
Communicate clear expectations to restoration technicians and supervise their activities.
Document detailed and accurate job files to support services provided.
Manage labor and consumable item usage on assigned projects.
Communicate project progress and issues with the restoration project manager and office staff.
Communicate and follow OSHA guidelines for job safety.
Protect and properly use equipment and materials.
Coach and train restoration technicians.