Restoration Lead - Senior

Joint Research and Development, LLC • Riverside, MD

1d • $135,000 - $170,000

About The Position

The Restoration Lead will lead and coordinate restoration of network, wireless, RF, and communications infrastructure supporting U.S. Army Test and Evaluation Command (ATEC) test centers and operational testing environments. The role directs technical recovery following outages, communications disruptions, equipment failures, or infrastructure damage to minimize mission impact and restore operational capabilities across geographically dispersed test environments.

The position develops and maintains restoration procedures, incident response workflows, escalation processes, and recovery plans; leads troubleshooting and fault isolation; and coordinates with network engineers, cybersecurity personnel, field technicians, installation teams, and government stakeholders. It oversees equipment repair, replacement, reconfiguration, and validation, including support for tactical and expeditionary RF communications used in field testing.

The Restoration Lead also evaluates redundancy, failover, backups, and restoration procedures; oversees post-restoration testing for connectivity, performance, interoperability, and compliance; documents incidents and root causes; coordinates priorities and resources; and provides senior-level technical guidance to personnel supporting TENM network sustainment and recovery operations. Candidates must hold an active Secret clearance and be able to meet applicable government background investigation, installation access, cybersecurity, and personnel security requirements.

Requirements

• Bachelor's degree in Information Technology, Engineering, Telecommunications, Computer Science, or a related technical discipline.
• At least 8 years of relevant experience in network engineering, telecommunications, wireless communications, systems administration, network restoration, or related technical operations.
• Demonstrated experience troubleshooting and restoring complex network or communications systems in enterprise, government, military, or mission-critical environments.
• Experience leading technical teams during outages, service disruptions, equipment failures, or infrastructure recovery activities.
• Experience supporting geographically distributed networks, wireless systems, or operational communications environments.
• CompTIA Security+ CE or another qualification appropriate to the assigned DoD 8140 cyber work role and proficiency level.
• CCNA, CompTIA Network+, or equivalent networking credential.
• CWNA, another relevant CWNP wireless certification, or equivalent demonstrated RF engineering experience.
• Strong understanding of routing, switching, TCP/IP, VLANs, wireless connectivity, and network infrastructure troubleshooting.
• Knowledge of RF communications fundamentals, including antenna systems, signal propagation, interference, wireless coverage, and connectivity troubleshooting.
• Experience diagnosing and resolving complex network outages, degraded service, connectivity failures, and communications equipment malfunctions.
• Familiarity with network monitoring, fault management, incident escalation, root-cause analysis, and restoration procedures.
• Experience restoring or reconfiguring routers, switches, wireless access points, RF communications equipment, and associated network components.
• Understanding of network redundancy, failover mechanisms, system availability, and continuity-of-operations principles.
• Working knowledge of operating systems, network services, system configurations, and supporting telecommunications infrastructure.
• Familiarity with DoD cybersecurity practices, system hardening, and secure network operations.
• Ability to coordinate restoration efforts, establish recovery priorities, and communicate incident status to engineering teams and government stakeholders.
• Ability to develop technical restoration documentation, incident reports, recovery plans, and corrective action recommendations.
• Active Secret clearance.
• Ability to meet applicable government background investigation, installation access, cybersecurity, and personnel security requirements.

Responsibilities

• Lead and coordinate restoration of network, wireless, RF, and communications infrastructure supporting ATEC test centers and operational testing environments.
• Direct technical restoration activities following outages, communications disruptions, equipment failures, or infrastructure damage.
• Develop, implement, and maintain restoration procedures, incident response workflows, escalation processes, and recovery plans.
• Lead troubleshooting and fault isolation involving routers, switches, wireless systems, RF communications equipment, fiber-optic connectivity, and related infrastructure.
• Coordinate with engineers, cybersecurity personnel, field technicians, installation teams, and government stakeholders to diagnose interruptions and implement recovery solutions.
• Oversee repair, replacement, reconfiguration, and validation of communications equipment.
• Support restoration of tactical and expeditionary RF communications capabilities used in field testing and operational environments.
• Evaluate network redundancy, failover capabilities, backup configurations, and restoration procedures to improve resilience and continuity of operations.
• Conduct or oversee post-restoration testing to validate connectivity, performance, interoperability, and compliance with technical and cybersecurity requirements.
• Document incidents, root-cause findings, corrective actions, restoration timelines, and recommendations to prevent recurring failures.
• Coordinate restoration priorities, resource allocation, equipment availability, and field support based on mission requirements and operational impact.
• Provide senior-level technical guidance and leadership to restoration engineers, technicians, and other personnel supporting TENM network sustainment and recovery operations.

Benefits

• More paid time off than the average company upon hire.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Life and Accidental Death and Dismemberment insurance.
• Section 125 Flexible Spending Accounts for unreimbursed medical and dependent day care.
• Disability insurance.
• 401(k) plan.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior