Lead Restoration Technician

PuroClean of North Seattle • Seattle, WA

3d • $26 - $30 • Onsite

About The Position

PuroClean of North Seattle is seeking a Lead Restoration Technician to lead field projects, provide excellent customer service, and develop other technicians. This hands-on role works alongside the owners and is responsible for job execution, documentation, equipment, and field leadership. As an early team member, the technician will help shape field operations and may have opportunities to grow with the company.

The position leads water mitigation and restoration work from initial response through completion, assesses affected areas, performs restoration services, monitors drying, and maintains job documentation and equipment records. The technician explains the process to customers, directs and trains technicians, and communicates progress and concerns to ownership. Property restoration is a 24/7 emergency-service business; participation in an on-call rotation and some evening, weekend, and holiday work may be required.

This is a full-time, hourly position paying $26–$30 per hour, depending on restoration experience and certifications. Paid vacation accrues at 40 hours per year beginning after six months of employment. Paid sick and safe time is provided in accordance with applicable Washington State and Seattle requirements. The company provides paid on-the-job training and pays for approved industry training and certifications. Increased pay and expanded field leadership or operations responsibilities may be available as skills, certifications, independence, and leadership responsibilities grow.

Requirements

• At least 2 years of hands-on property restoration experience, including water mitigation.
• Working knowledge of structural drying, moisture detection, equipment placement, demolition, and jobsite safety.
• Ability to direct and mentor technicians while actively performing fieldwork.
• Strong documentation habits and comfort using mobile apps.
• Dependability, sound judgment, attention to detail, and professional customer communication.
• Valid driver’s license and acceptable driving record.
• High school diploma or GED.
• Ability to perform essential physical duties, including lifting 50 lbs. and sustained physical activity, with or without reasonable accommodation.
• Comfort working in damaged properties, crawl spaces, and other restoration environments.
• Willingness to follow established processes, receive feedback, and earn additional certifications.

Nice To Haves

• Experience independently running or leading mitigation jobs is strongly preferred.
• IICRC Water Restoration Technician (WRT) certification is strongly preferred.
• ASD, AMRT, FSRT, or OCT certifications are a plus.

Responsibilities

• Lead water mitigation and restoration jobs from initial response through completion.
• Assess affected areas and help determine the mitigation approach.
• Perform extraction, controlled demolition, structural drying, cleaning, and other restoration services.
• Take moisture readings, monitor drying progress, and determine appropriate drying equipment quantities and placement.
• Set up, monitor, move, and remove equipment.
• Maintain accurate job notes, photos, moisture readings, and equipment records.
• Explain the restoration process clearly and compassionately to customers.
• Identify customer needs and appropriately recommend relevant PuroClean services.
• Direct, train, and work alongside technicians, reinforcing safety, documentation, and customer-service standards.
• Keep vehicles, equipment, and jobsites clean, organized, and ready for work.
• Communicate progress, issues, scope changes, and customer concerns to ownership.
• Participate in ongoing training and industry certification.
• Participate in an on-call rotation and work some evenings, weekends, and holidays as required.

Benefits

• Free uniforms
• Opportunity for advancement
• Paid time off
• Training and development
• Paid vacation accruing at 40 hours per year after six months of employment
• Paid sick and safe time in accordance with applicable Washington State and Seattle requirements
• Paid on-the-job training
• Company-paid approved industry training and certifications

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED