Restaurant Training Coordinator

MooCoo Group LLC•Atlanta, GA

11d•$52,000 - $58,000•Onsite

About The Position

MooCoo Group is seeking an experienced Hospitality Training Coordinator to support its growing family of restaurant concepts throughout Metro Atlanta. This role is designed for individuals who excel at training, coaching, and developing others within a hospitality setting. Unlike traditional management roles, this position focuses on being a boots-on-the-ground training resource, ensuring that training programs are effectively implemented in restaurants. The coordinator will partner with senior leadership and work directly with store managers, trainers, and restaurant teams to enhance training quality and consistency across multiple concepts.

Requirements

Several years of full-service restaurant or hospitality experience.
Restaurant management, training, or leadership experience strongly preferred.
Strong working knowledge of FOH restaurant operations.
BOH operational knowledge is a plus.
Experience training and onboarding restaurant employees.
The confidence to coach employees, trainers, and Managers professionally.
Excellent verbal and written communication skills.
Strong organization and follow-through.
The ability to give constructive feedback while maintaining positive working relationships.
The ability to recognize when someone needs additional coaching and adjust their training approach.
Comfort working independently in multiple restaurant environments.
Strong attention to detail and documentation.
A genuine passion for hospitality and developing people.
Experience with restaurant technology and training platforms is also helpful. Our restaurants utilize systems including Toast, 7shifts, Paylocity, and TipHaus.

Nice To Haves

Restaurant management, training, or leadership experience
BOH operational knowledge
Experience with restaurant technology and training platforms (Toast, 7shifts, Paylocity, and TipHaus)

Responsibilities

Visit restaurant locations throughout Metro Atlanta to observe and support training.
Work alongside Store Managers and designated Trainers to ensure company training programs are being followed consistently.
Coach and develop Trainers on how to effectively teach, communicate, demonstrate, and engage new employees.
Observe new-hire training and provide hands-on support when needed.
Help Trainers turn our training guides into an engaging, hospitality-focused experience rather than simply checking boxes.
Verify required training, quizzes, certifications, mock service, and documentation are being completed.
Conduct training and service observations to identify opportunities for improvement.
Assist with individual, departmental, or restaurant-wide retraining.
Reinforce FOH and BOH standards, service expectations, menu knowledge, systems and company procedures.
Help prepare teams for menu changes, operational rollouts, and new initiatives.
Support training for new restaurant openings.
Help identify and develop future Trainers.
Communicate training observations, successes, and opportunities to Store Managers and company leadership.
Help maintain consistency while recognizing that each of our restaurant concepts has its own identity and style.