Supv II-Restaurant

Areas USA, Inc • Orlando, OK

4d

About The Position

The Restaurant Supervisor leads hourly staff in the daily performance of their duties and prioritizes multiple tasks to help provide excellent guest service. The role includes overseeing service operations, maintaining a safe and clean venue, supporting team member training and compliance, and helping managers address staffing and operational needs.

Requirements

• Experience working in a restaurant.
• Self-motivation and strong organization and guest service abilities.
• Excellent written and verbal communication skills, including customer relations skills.
• Must be able to carry up to 35 lbs.
• Must be able to stand, walk, and bend for the duration of the shift, and occasionally push and pull equipment, mops, and brooms.

Nice To Haves

• Two years of supervisory experience is beneficial.

Responsibilities

• Maintain a safe and clean environment for guests and team members.
• Ensure the venue is adequately stocked with products and supplies needed for service and that departmental and organizational policies and procedures are met.
• Assign duties to team members on shift and perform service tasks as needed.
• Assist managers with team member training and compliance.
• Investigate and resolve service complaints, review procedures and operational areas needing attention, and assist with managing staffing levels in line with budgetary goals and business volume.
• Greet guests positively, professionally, and as individuals, and monitor guest and team member needs within the assigned area.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed