Supv II-Restaurant

Areas USA, Inc•Fort Snelling Unorganized Territory, MN

About The Position

As a Restaurant Supervisor, you will lead hourly staff in the daily performance of their duties and effectively prioritize multiple tasks. You will help ensure guests receive excellent service while supporting safe, clean, and well-stocked restaurant operations. No college degree is required.

Requirements

  • Experience working in a restaurant.
  • Self-motivated, with strong organizational and guest-service abilities.
  • Excellent written and verbal communication skills, including customer-relations skills.
  • Able to carry up to 35 pounds.
  • Able to stand, walk, and bend for the duration of the shift, and occasionally push and pull equipment, mops, and brooms.

Nice To Haves

  • Two years of supervisory experience is beneficial.

Responsibilities

  • Maintain a safe and clean environment for guests and team members.
  • Ensure the venue is adequately stocked with products and supplies needed for service, and that departmental and organizational policies and procedures are met.
  • Assign duties to team members on shift and perform some service tasks.
  • Assist managers with team member training and compliance.
  • Investigate and resolve service complaints, review procedures and operational areas needing attention, and assist in managing staffing levels in accordance with budgetary goals and business volume.
  • Greet guests positively, professionally, and as individuals; monitor the needs of guests and team members within the assigned area.
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