Restaurant Supervisor

Carter Hospitality Group•Johnson City, TX

5d•$20 - $25•Onsite

About The Position

The Restaurant Supervisor assists and directs restaurant, bar, and room service operations to ensure a positive guest experience. The role coordinates, supervises, and directs food and beverage operations across the property while helping maintain a profitable department and high-quality products and service. The supervisor assists with marketing ideas, employee retention, and productivity while maintaining service standards and exceeding customer expectations. The position supports restaurant, bar, tasting room, and banquet operations, including food and beverage preparation and service, team supervision, inventory ordering, and cost control. It includes overseeing service on the floor, responding to guest needs, training team members, maintaining safety and health-code compliance, and monitoring outlet upkeep and sanitation. The supervisor also supports the planning and execution of events and banquets, coordinates with hosts and internal teams, maintains event records and communications, and assists the Sales Team as requested.

Requirements

Two years of related experience or equivalent.
Current knowledge of regional and national food and beverage trends.
Demonstrated proficiency in supervising and motivating subordinates.
Able to work a varied schedule that includes mornings, mid-day, evenings, weekends, and holidays.

Responsibilities

Assist in managing restaurant, bar, tasting room, and banquet operations, including food and beverage preparation and service, team members, inventory ordering, and cost control.
Be present on the floor and in outlets to ensure service meets hotel standards and to respond to guest requests.
Assist with implementing menus and training team members on menu knowledge and standard operating procedures.
Assist with training, supervising, and guiding food and beverage team members.
Ensure the facility complies with safety regulations and health codes.
Respond to customer trends, needs, issues, comments, and problems to support guest experience and future sales.
Monitor maintenance and sanitation of outlet areas and equipment.
Assist with periodic food and beverage team meetings about service, quality, performance, and guest and employee relations.
Supervise and handle food and beverage needs for events and functions, and participate in BEO meetings.
Assist with planning and executing events, including coordinating with event hosts and other departments.
Maintain banquet records, including the banquet logbook, function sheets, and BEOs.
Assist with pre-shift and pre-function meetings and communicate last-minute changes to banquet teams.
Maintain relationships with vendors, including rental companies, entertainment suppliers, and transportation companies.
Maintain timely, effective paperwork and communication within sales and catering and with other departments.
Support the Sales Team as requested and coordinate Sales Department and other in-house events.
Coordinate with the banquet chef to align food production and service.
Accept and accurately record payments for events and deposits.
Set up, execute, and break down resort events such as movie nights, live music, and pool parties.
Assist with amenities and welcome note cards.
Perform special projects, other assigned duties, and any duties assigned by management.