Restaurant Supervisor (DoubleTree by Hilton, Portland)
About The Position
DoubleTree by Hilton Portland is creating an exciting new Restaurant Supervisor position designed for hospitality professionals who are ready to lead from the floor, elevate the guest experience, and take the next step toward restaurant management. This is more than a supervisory role. It is a leadership development opportunity for someone who thrives in a fast-paced environment, enjoys coaching teams, and wants to make a measurable impact on guest satisfaction, revenue growth, and team performance. The Restaurant Supervisor provides leadership coverage for restaurant and bar operations while supporting daily service excellence throughout the outlet. This position serves as the leadership presence on the floor during key operating periods, ensuring service standards are executed consistently while creating memorable guest experiences. The successful candidate will help drive revenue, develop team members, improve accountability, and contribute to the continued growth of our food and beverage operation. This role is also designed as a management development position with future advancement opportunities into Food & Beverage Management.
Requirements
- A Leader Who Loves Hospitality: You understand that exceptional guest experiences begin with exceptional team experiences.
- A Coach, Not Just a Supervisor: You enjoy helping others improve their skills, confidence, and performance.
- A Revenue Mindset: You recognize opportunities to increase guest satisfaction while growing sales and profitability.
- A Floor Leader: You are comfortable making decisions, solving problems, and providing direction during busy service periods.
Nice To Haves
- Restaurant, hotel, bar, or hospitality leadership experience
- Strong guest service and service recovery skills
- Experience coaching and developing team members
- Knowledge of restaurant operations, labor management, and service standards
- Excellent communication and interpersonal skills
- Ability to multitask and remain calm under pressure
- Flexible schedule including evenings, weekends, and holidays
Responsibilities
- Provide leadership coverage for restaurant and bar operations
- Ensure service standards, cleanliness, stocking, and opening/closing procedures are consistently executed
- Coach and develop front-of-house team members through daily feedback and training
- Create memorable guest experiences through active floor presence and service leadership
- Drive sales through guest engagement, suggestive selling, and beverage promotion
- Support service recovery efforts and resolve guest concerns professionally
- Monitor labor utilization, scheduling effectiveness, break compliance, and overtime management
- Assist with staffing coverage and support operations during high-volume periods
- Partner with leadership to improve operational efficiency and team performance
- Help create an environment where team members feel supported, engaged, and successful
Benefits
- Leadership development opportunity
- Future advancement opportunities into Food & Beverage Management
- Investing in our people
- Building a culture where great service and great careers can thrive together
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
