Restaurant Supervisor, Full Time - Sherman Oaks

Macy's•Sherman Oaks, CA
•Onsite

About The Position

A Bloomingdale’s Restaurant Supervisor leads customer-facing, production, and culinary colleagues to deliver a high-quality dining experience and support the company’s mission. The role covers service for restaurant guests, from quick visits to sit-down meals, and requires knowledge of menu selections and awareness of store happenings. The Supervisor supports creative culinary offerings and ensures attentive service. The position includes training and motivating staff, maintaining visual and merchandising standards, managing coverage during peak demand, and overseeing food quality, kitchen organization, inventory, and ordering. This is a full-time role in Sherman Oaks. The job description notes that it may not apply to colleagues covered by a collective bargaining agreement and that Macy’s, Inc. may amend it.

Requirements

  • High school diploma or equivalent.
  • 1–2 years of direct experience.
  • Health department license or certification, Food Handlers certification, and/or alcohol certification as required by state or local requirements.
  • Strong interpersonal skills and proven ability to communicate and share information with diverse groups of customers and peers.
  • Resourceful self-starter who works well independently and as part of a team and can adapt quickly to changing priorities.
  • Ability to work a flexible schedule with retail hours, including days, evenings, weekends, and/or holidays.
  • Ability to stand and walk for prolonged periods; reach, crouch, kneel, and stoop; frequently use computers and other technology, including handheld equipment and cash registers; process register transactions; and frequently lift or move up to 25 pounds.

Responsibilities

  • Train, lead, and motivate service and production staff.
  • Ensure company visual and merchandising standards are met and maintained.
  • Understand peak-demand scheduling, floor coverage, and supervision.
  • Assess food quality and presentation and ensure quality control.
  • Maintain kitchen organization and inventory, and place food and supply orders using established procedures.
  • Help provide customers with an engaging dining experience through service, menu knowledge, and awareness of store happenings.

Benefits

  • Day-one medical, dental, and vision benefits for eligible colleagues.
  • Competitive pay.
  • Paid time off.
  • Flexible holiday time off and flexible scheduling.
  • Instant access to earned wages with PayActiv.
  • Enhanced benefits, including pet, home, and auto insurance.
  • 401(k) plan options.
  • Bonus earning opportunities.
  • Growth potential opportunities.
  • Employee discount at Bloomingdale’s and Macy’s stores.
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