Asset Protection Detective, Full Time - Sherman Oaks

Macy's•Sherman Oaks, CA

2d•Onsite

About The Position

The Asset Protection Detective protects the assets and people of the assigned Bloomingdale’s location. The role uses investigative skills, technology, and analytics to help reduce store shortages, while maintaining professionalism in carrying out duties. Training is provided through the company’s Asset Protection/Loss Prevention program, with opportunities to grow in responsibility. The position also supports customer service and building safety and security.

Requirements

High school diploma or equivalent.
1–2 years of related experience.
Strong interpersonal skills and the ability to communicate and share information with diverse groups of customers and peers.
Resourcefulness and ability to adapt quickly to changing priorities.
Ability to work independently and as part of a team.
Must satisfy licensing requirements when required by state or local jurisdiction.
Experience operating and monitoring CCTV systems.
Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
Ability to apprehend shoplifters.
Ability to stand or walk for prolonged periods, sustain long periods in enclosed surveillance areas, and frequently lift or move up to 30 pounds; may occasionally need to reach above eye level, stoop, kneel, or crouch.

Responsibilities

Greet and welcome customers while on the selling floor.
Identify, observe, and apprehend individuals committing theft by shoplifting.
Apply knowledge of state laws and statutes related to shoplifting and apprehensions.
Participate in the store shortage-reduction program, including partnering with specific departments.
Maintain building safety and security, and open and close the building when appropriate.
Operate and monitor CCTV systems.