Asset Protection Detective, Full Time - Sherman Oaks

Macy's•Los Angeles, CA
•$20 - $30•Onsite

About The Position

As a Bloomingdale’s Asset Protection/Loss Prevention Detective, you are responsible for protecting the assets and people of your location. Bloomingdale’s provides an Asset Protection/Loss Prevention training program to build the knowledge and skills needed for the role and to support growth in responsibility. The position uses technology, analytics, and investigative skills to help protect the store, and requires a high degree of professionalism in carrying out duties. Bloomingdale’s describes itself as a full-line, omni-channel upscale retailer focused on making fashion personal and fun and on building relationships with customers and colleagues. This job description may not be all-inclusive or apply to colleagues covered by a collective bargaining agreement. Macy’s, Inc. reserves the right to amend it at any time.

Requirements

  • High school diploma or equivalent.
  • 1–2 years of related experience.
  • Strong interpersonal skills and demonstrated ability to communicate and share information with diverse groups of customers and peers.
  • Resourcefulness and ability to adapt quickly to changing priorities.
  • Ability to work independently and as part of a team.
  • Satisfy licensing requirements as required by state or local jurisdiction.
  • Experience operating and monitoring CCTV systems.
  • Ability to work a flexible schedule with retail hours, including days, evenings, weekends, and/or holidays.
  • Ability to stand and walk for prolonged periods.
  • Ability to occasionally reach above eye level, stoop, kneel, or crouch.
  • Ability to apprehend shoplifters.
  • Ability to remain for long periods in enclosed surveillance areas.
  • Ability to frequently lift or move up to 30 pounds.

Responsibilities

  • Greet and welcome customers while on the selling floor.
  • Identify, observe, and apprehend individuals committing theft by shoplifting.
  • Apply knowledge of state laws and statutes related to shoplifting and apprehensions.
  • Participate in the store shortage reduction program, including partnering with specific departments.
  • Maintain building safety and security, and open and close the building when appropriate.

Benefits

  • Day-1 medical, dental, and vision benefits for eligible colleagues
  • Competitive pay
  • Paid time off
  • Flexible holiday time off and flexible scheduling
  • Instant access to earned wages with PayActiv
  • Enhanced benefits, including pet, home, and auto insurance
  • 401(k) plan options
  • Bonus earning opportunities
  • Growth potential opportunities
  • Employee discount at Bloomingdale’s and Macy’s stores
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