Restaurant Shift Manager

Shake Shack • Jersey City, NJ

6d

About The Position

Shake Shack is seeking a Restaurant Shift Manager to direct shift operations and help create high-quality guest experiences. The role manages service flow and team members’ work to maintain safety, cleanliness, quality, and speed. The Shift Manager also helps build and lead a high-performing hourly team and may assist with operational support functions, applicant interviews, and employee relations. Shake Shack describes its workplace as fun and inclusive, with hands-on mentorship, training, learning opportunities, and career growth potential.

Requirements

• At least 1 year of restaurant leadership experience supervising a team.
• Food Safety Certification according to the local jurisdiction.
• Strong problem-solving skills.
• Effective written and verbal communication skills.

Responsibilities

• Manage the flow of service and direct team members’ work during a shift.
• Ensure high standards of safety, cleanliness, quality, and speed.
• Help build and lead a high-performing team of hourly Team Members.
• May assist with purchasing, receiving, inventory, and other operational support functions.
• Participate in applicant interviews and assist with employee relations.

Benefits

• Weekly pay.
• Performance bonuses based on achievement of predetermined goals.
• Medical, dental, and vision insurance, plus flexible spending accounts.
• Supplemental life insurance and short-term disability.
• 401(k) plan with company match.
• Paid time off and sick time.
• Paid parental leave.
• Employer Assistance Program (EAP).
• Commuter benefits.
• Corporate discounts for travel, electronics, wellness, leisure activities, and more.
• Shake Shack meal discounts.
• Charitable opportunities to give back.
• Employee Resource Groups.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed