Restaurant Shift Manager

Shake Shack•Dedham, MA

18d

About The Position

Shake Shack is hiring a Restaurant Shift Manager to oversee service and team operations during a shift. The role supports the company’s commitment to high-quality food, hospitality, safety, cleanliness, and a positive, inclusive work environment. Shake Shack offers hands-on mentorship, training, and career development opportunities. The starting hourly rate is $20.00–$24.00.

Requirements

At least 1 year of restaurant leadership experience supervising a team.
Food Safety Certification according to local jurisdiction.
Strong problem-solving skills.
Effective written and verbal communication skills.

Responsibilities

Manage the flow of service and direct team members’ work during a shift to ensure high standards of safety, cleanliness, quality, and speed.
Help build and lead a high-performing team of hourly Team Members.
May assist with operational support functions such as purchasing, receiving, and inventory.
Participate in applicant interviews and assist with employee relations.

Benefits

Weekly pay.
Performance bonuses based on achievement of predetermined goals.
Medical, dental, and vision insurance, and flexible spending accounts.
Supplemental life insurance and short-term disability.
401(k) plan with company match.
Paid time off and sick time.
Paid parental leave.
Employer Assistance Program (EAP).
Commuter benefits.
Exclusive corporate discounts for travel, electronics, wellness, leisure activities, and more.
Shake Shack meal discounts.
Charitable opportunities to give back.
Employee Resource Groups.
Career development opportunities.