Restaurant Shift Manager

Shake Shack•Port St. Lucie, FL

About The Position

The Restaurant Shift Manager oversees restaurant service during a shift, directing team members’ work to maintain safety, cleanliness, quality, and speed. The role helps build and lead a high-performing hourly team, may support operational functions such as purchasing, receiving, and inventory, and participates in applicant interviews and employee relations. Shake Shack describes its environment as fun and inclusive, with hands-on mentorship, training, and opportunities for learning and career growth.

Requirements

  • At least 1 year of restaurant leadership experience supervising a team.
  • Food Safety Certification according to local jurisdiction.
  • Strong problem-solving skills.
  • Effective written and verbal communication skills.

Responsibilities

  • Manage the flow of service and direct team members’ work during a shift to ensure safety, cleanliness, quality, and speed.
  • Help build and lead a high-performing team of hourly Team Members.
  • May assist with operational support functions such as purchasing, receiving, and inventory.
  • Participate in applicant interviews and assist with employee relations.

Benefits

  • Weekly pay.
  • Performance bonuses based on achievement of predetermined goals.
  • Medical, dental, and vision insurance, and flexible spending accounts.
  • Supplemental life insurance and short-term disability.
  • 401(k) plan with company match.
  • Paid time off and sick time.
  • Paid parental leave.
  • Employer Assistance Program (EAP).
  • Commuter benefits.
  • Exclusive corporate discounts for travel, electronics, wellness, leisure activities, and more.
  • Shake Shack meal discounts.
  • Charitable opportunities to give back.
  • Employee Resource Groups.
  • Career development opportunities.
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