Restaurant Shift Manager

Shake Shack•Troy, MI

23d

About The Position

The Restaurant Shift Manager leads restaurant service during a shift, directing team members to maintain safety, cleanliness, food quality, and speed. The role helps build and lead a high-performing hourly team and may support operational functions such as purchasing, receiving, and inventory. The manager also participates in applicant interviews and assists with employee relations. Shake Shack describes its work environment as positive, fun, and inclusive, with hands-on mentorship, training, and career-growth opportunities.

Requirements

At least 1 year of restaurant leadership experience supervising a team.
Food Safety Certification according to the local jurisdiction.
Strong problem-solving skills.
Effective written and verbal communication skills.

Responsibilities

Manage service flow and direct team members’ work during a shift to maintain safety, cleanliness, quality, and speed.
Help build and lead a high-performing team of hourly Team Members.
May assist with operational support functions such as purchasing, receiving, and inventory.
Participate in applicant interviews and assist with employee relations.

Benefits

Weekly pay
Performance bonuses based on achievement of predetermined goals
Medical, dental, and vision insurance
Flexible spending accounts
Supplemental life insurance
Short-term disability
401(k) plan with company match
Paid time off and sick time
Paid parental leave
Employer Assistance Program (EAP)
Commuter benefits
Corporate discounts for travel, electronics, wellness, leisure activities, and more
Shake Shack meal discounts
Charitable opportunities to give back
Employee Resource Groups
Career development opportunities