Restaurant Shift Manager

Shake Shack • Surprise, AZ

9d

About The Position

Shake Shack is seeking a Restaurant Shift Manager to help deliver high-quality food and hospitality in a fun, inclusive environment. The role manages service during a shift, directs team members, and supports a safe, clean, high-quality, and efficient restaurant operation. The manager helps build and lead a high-performing hourly team and may assist with operational support functions, interviews, and employee relations. Shake Shack offers hands-on mentorship, training, and career development opportunities.

Requirements

• At least 1 year of restaurant leadership experience supervising a team.
• Food Safety Certification according to local jurisdiction.
• Strong problem-solving skills.
• Effective written and verbal communication skills.

Responsibilities

• Manage the flow of service during a shift and direct team members’ work to ensure safety, cleanliness, quality, and speed.
• Help build and lead a high-performing team of hourly Team Members.
• May assist with purchasing, receiving, inventory, and other operational support functions.
• Participate in applicant interviews and assist with employee relations.

Benefits

• Weekly pay.
• Performance bonuses based on achievement of predetermined goals.
• Medical, dental, and vision insurance.
• Flexible Spending Accounts.
• Supplemental life insurance and short-term disability.
• 401(k) plan with company match.
• Paid Time Off and sick time.
• Paid parental leave.
• Employer Assistance Program (EAP).
• Commuter benefits.
• Exclusive corporate discounts for travel, electronics, wellness, leisure activities, and more.
• Shake Shack meal discounts.
• Charitable opportunities to give back.
• Employee Resource Groups.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed