Restaurant Shift Manager

Shake Shack•Commack, NY

About The Position

Shake Shack is hiring a Restaurant Shift Manager to help deliver high-quality food and hospitality in a fun and inclusive environment. The role manages service during a shift, directs team members’ work, and supports the safety, cleanliness, quality, and speed of restaurant operations. The manager helps develop hourly team members and may support operational functions such as purchasing, receiving, and inventory. The role may also participate in applicant interviews and assist with employee relations. Shake Shack describes its mission as standing for something good and emphasizes putting people first, giving back to communities, and providing team members with mentorship, training, and opportunities for career growth.

Requirements

  • At least 1 year of restaurant leadership experience supervising a team.
  • Food Safety Certification according to the local jurisdiction.
  • Strong problem-solving skills.
  • Effective written and verbal communication skills.

Responsibilities

  • Manage the flow of service and direct team members’ work during a shift.
  • Ensure high levels of safety, cleanliness, quality, and speed.
  • Help build and lead a high-performing team of hourly Team Members.
  • May assist with operational support functions such as purchasing, receiving, and inventory.
  • Participate in applicant interviews and assist with employee relations.

Benefits

  • Weekly pay.
  • Performance bonuses based on achievement of predetermined goals.
  • Medical, dental, and vision insurance, and flexible spending accounts.
  • Supplemental life insurance and short-term disability.
  • 401(k) plan with company match.
  • Paid time off and sick time.
  • Paid parental leave.
  • Employer Assistance Program (EAP).
  • Commuter benefits.
  • Exclusive corporate discounts for travel, electronics, wellness, leisure activities, and more.
  • Shake Shack meal discounts.
  • Charitable opportunities to give back.
  • Employee Resource Groups.
  • Career development opportunities.
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