Restaurant Shift Manager

Shake Shack•Los Angeles, CA

11d

About The Position

Shake Shack is seeking a Restaurant Shift Manager to help deliver high-quality food and hospitality while supporting a positive, inclusive team environment. The manager oversees service and team members during a shift, maintains safety, cleanliness, quality, and speed, and helps build a high-performing hourly team. The position may also support operational functions and participate in hiring and employee relations.

Requirements

At least 1 year of restaurant leadership experience supervising a team.
Food Safety Certification according to local jurisdiction.
Strong problem-solving skills.
Effective written and verbal communication skills.

Responsibilities

Manage the flow of service and direct team members’ work during a shift to ensure high standards of safety, cleanliness, quality, and speed.
Help build and lead a high-performing team of hourly Team Members.
May assist with operational support functions such as purchasing, receiving, and inventory.
Participate in applicant interviews and assist with employee relations.

Benefits

Weekly pay.
Performance bonuses based on achievement of predetermined goals.
Medical, dental, and vision insurance.
Flexible spending accounts.
Supplemental life insurance and short-term disability.
401(k) plan with company match.
Paid time off and sick time.
Paid parental leave.
Employer Assistance Program (EAP).
Commuter benefits.
Corporate discounts for travel, electronics, wellness, leisure activities, and more.
Shake Shack meal discounts.
Charitable opportunities to give back.
Employee Resource Groups.
Career development opportunities.