Restaurant Shift Manager

Shake Shack•Sugar Land, TX

18d

About The Position

At Shake Shack, the Restaurant Shift Manager helps lead service and team operations while supporting the company’s commitment to high-quality food, hospitality, and a positive work environment. The role offers hands-on mentorship, training, and opportunities for growth in an inclusive environment. The Shift Manager manages service flow and directs team members during a shift to support safety, cleanliness, quality, and speed. The role also helps build and lead a high-performing hourly team, may assist with operational support functions, and participates in applicant interviews and employee relations.

Requirements

At least 1 year of restaurant leadership experience supervising a team.
Food Safety Certification according to local jurisdiction.
Strong problem-solving skills.
Effective written and verbal communication skills.

Responsibilities

Manage service flow and direct team members’ work during a shift to ensure safety, cleanliness, quality, and speed.
Help build and lead a high-performing team of hourly Team Members.
May assist with operational support functions such as purchasing, receiving, and inventory.
Participate in applicant interviews and assist with employee relations.

Benefits

Weekly pay
Performance bonuses based on achievement of predetermined goals
Medical, dental, and vision insurance
Flexible Spending Accounts
Supplemental life insurance
Short-term disability
401(k) plan with company match
Paid time off
Sick time
Paid parental leave
Employer Assistance Program (EAP)
Commuter benefits
Corporate discounts for travel, electronics, wellness, leisure activities, and more
Shake Shack meal discounts
Charitable opportunities to give back
Employee Resource Groups
Career development opportunities
Hands-on mentorship and training
Growth potential