Restaurant Shift Manager

Shake Shack•Goodyear, AZ

About The Position

The Restaurant Shift Manager helps deliver high-quality hospitality by managing service flow and directing team members during a shift. The role supports safe, clean, high-quality, and timely restaurant operations, helps build and lead a high-performing hourly team, and may assist with operational functions such as purchasing, receiving, and inventory. The manager also participates in applicant interviews and assists with employee relations. Shake Shack describes a people-first, inclusive work environment with hands-on mentorship, training, and opportunities for growth.

Requirements

  • At least 1 year of restaurant leadership experience supervising a team.
  • Food Safety Certification according to the local jurisdiction.
  • Strong problem-solving skills.
  • Effective written and verbal communication skills.

Responsibilities

  • Manage the flow of service and direct team members' work during a shift.
  • Ensure high standards of safety, cleanliness, quality, and speed.
  • Help build and lead a high-performing team of hourly Team Members.
  • May assist with purchasing, receiving, inventory, and other operational support functions.
  • Participate in applicant interviews and assist with employee relations.

Benefits

  • Weekly pay.
  • Performance bonuses based on the achievement of pre-determined goals.
  • Medical, dental, and vision insurance, plus flexible spending accounts.
  • Supplemental life insurance and short-term disability.
  • 401(k) plan with company match.
  • Paid time off and sick time.
  • Paid parental leave.
  • Employer Assistance Program (EAP).
  • Commuter benefits.
  • Exclusive corporate discounts for travel, electronics, wellness, leisure activities, and more.
  • Shake Shack meal discounts.
  • Charitable opportunities to give back.
  • Employee Resource Groups.
  • Career development opportunities.
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