Restaurant Shift Lead

Texas Roadhouse•Ithaca, NY

1d•$16 - $19•Onsite

About The Position

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie? Texas Roadhouse is looking for a Restaurant Shift Lead who has strong communication and leadership skills to assist the management team.

Requirements

Strong communication skills
Strong leadership skills

Responsibilities

Maintain projected costs and labor during scheduled shifts
Provide "Hands on" supervision of the restaurant, including occasional temporary non-scheduled assistance with serving, hosting, cooking, and other duties
Host promotions (incentives) and Alley Rallies
Ensure staff is following established recipes and procedures
Enforce applicable liquor laws and Responsible Alcohol Service guidelines
Control the guest flow and monitor ticket times
Enforce compliance with all employment policies in areas of responsibility
Coach employees to maintain consistency in food and service to increase sales
Ensure 100% table visits (if applicable)
Understand, manage, and practice safe food handling procedures
Maintain culture and core values: passion, partnership, integrity, and fun with purpose
Work during peak business hours to set the pace in Front or Back of House
Create a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff