Restaurant Service Manager

Red Robin•Fenton, MO

6d•$50,000 - $61,000

About The Position

The Restaurant Service Manager ensures seamless day-to-day operations throughout their shifts while maintaining a strong commitment to excellence. As a brand ambassador, the manager upholds company standards and creates memorable guest experiences through hospitality. The role fosters a culture of continuous improvement and a “better for being here” mentality.

Requirements

Must be at least 21 years of age.
Two years of management experience.
Open availability, including nights, weekends, and holidays.
Reliable transportation.
Strong communication and exceptional leadership skills, including the ability to motivate, inspire, and develop a team dedicated to execution, hospitality, and service.
Strong profit and loss (P&L) knowledge.
Ability to obtain certifications or permits required by state or local law.
Working knowledge of Microsoft Excel, Outlook, and Word.

Nice To Haves

Knowledge of local and state health codes.
Experience with Workday, Aloha, NBO, and Hot Schedules.
Experience managing a team.

Responsibilities

Ensure seamless day-to-day restaurant operations throughout assigned shifts.
Uphold company standards as a brand ambassador.
Provide hospitality and create memorable experiences for guests.
Foster a culture of continuous improvement.

Benefits

Uncapped bonus program.
Referral bonuses.
Free shift meal.
50% discount on Red Robin food for the employee’s family.
Restaurant closed on Thanksgiving and Christmas.
Growth opportunities.
Variable bonus, subject to qualifications and requirements.
Employee stock purchase program, subject to qualifications and requirements.
Paid parental leave, subject to qualifications and requirements.
Health, vision, dental, life, accident, critical illness, and hospital indemnity coverage, subject to qualifications and requirements; must be 18 or older.
401(k) retirement plan with company match to 4% of pay, subject to qualifications and requirements.
Paid time off accrued at 0.03846 hours for each hour worked, subject to qualifications and requirements.