Restaurant Service Manager

Red Robin•Phoenix, AZ

9d•$50,000 - $61,000

About The Position

The Restaurant Service Manager is responsible for ensuring seamless day-to-day operations throughout assigned shifts while maintaining a commitment to excellence. As a brand ambassador, the manager upholds company standards, provides unbridled hospitality, and creates memorable guest experiences. The role fosters a culture of continuous improvement and a “better for being here” mentality. Red Robin is a high-volume, full-service restaurant with a laid-back atmosphere and a focus on guest connection, fun, and hospitality.

Requirements

Must be at least 21 years of age.
At least 2 years of management experience.
Open availability, including nights, weekends, and holidays.
Reliable transportation.
Strong communication and exceptional leadership skills.
Ability to motivate, inspire, and develop a passionate team dedicated to execution, hospitality, and service.
Strong P&L knowledge.
Ability to obtain certifications or permits required by state or local law.
Working knowledge of Microsoft Excel, Outlook, and Word.

Nice To Haves

Knowledge of local and state health codes.
Experience with Workday, Aloha, NBO, and Hot Schedules.
Experience managing a team.

Responsibilities

Ensure seamless day-to-day restaurant operations during assigned shifts.
Uphold company standards as a brand ambassador.
Provide hospitality and create memorable guest experiences.
Motivate, inspire, and develop a team dedicated to execution, hospitality, and service.
Foster continuous improvement.

Benefits

Uncapped bonus program.
Referral bonuses.
Free shift meal.
50% discount on Red Robin food for family.
Closed on Thanksgiving and Christmas.
Opportunities for growth.
Employee Stock Purchase Program.
Paid parental leave.
Health, vision, dental, life, accident, critical illness, and hospital indemnity coverage, subject to qualifications and requirements.
401(k) retirement plan with company match up to 4% of pay, subject to qualifications and requirements.
Paid time off accrued at 0.03846 hours for each hour worked, subject to qualifications and requirements.