Restaurant Service Manager

Red Robin•O'Fallon, MO

5d•$50,000 - $61,000

About The Position

The Restaurant Service Manager ensures seamless day-to-day restaurant operations throughout their shifts while upholding company standards and providing guests with unbridled hospitality and memorable experiences. As a brand ambassador, this manager fosters a culture of continuous improvement and a “better for being here” mentality. The role is with Red Robin, a high-volume, full-service restaurant with a laid-back atmosphere and growth opportunities.

Requirements

Must be at least 21 years of age.
At least 2 years of management experience.
Open availability, including nights, weekends, and holidays.
Reliable transportation.
Strong communication and exceptional leadership skills.
Ability to motivate, inspire, and develop a passionate team.
Strong profit and loss (P&L) knowledge.
Ability to obtain certifications or permits required by state or local law.
Working knowledge of Microsoft Excel, Outlook, and Word.

Nice To Haves

Knowledge of local and state health codes.
Experience with Workday, Aloha, NBO, and Hot Schedules.
Experience managing a team.

Responsibilities

Ensure seamless day-to-day restaurant operations throughout assigned shifts.
Uphold company standards as a brand ambassador.
Provide guests with excellent hospitality and create memorable experiences.
Foster continuous improvement and a culture of hospitality and service.
Motivate, inspire, and develop a team focused on execution, hospitality, and service.

Benefits

Uncapped bonus program.
Referral bonuses.
Free shift meal.
50% discount on Red Robin food for the employee's family.
Closed on Thanksgiving and Christmas.
Growth opportunities.
Paid parental leave.
Health, vision, dental, life, accident, critical illness, and hospital indemnity coverage, subject to qualifications and requirements.
401(k) retirement plan with company match up to 4% of pay, subject to qualifications and requirements.
Paid time off accrued at 0.03846 hours for each hour worked, subject to qualifications and requirements.
Employee stock purchase program.