Restaurant Service Manager
Red Robin•Kissimmee, FL
•$50,000 - $61,000
About The Position
The Restaurant Service Manager ensures seamless day-to-day operations throughout their shifts and upholds company standards as a brand ambassador. The role focuses on providing unbridled hospitality, creating memorable guest experiences, and fostering a culture of continuous improvement. Red Robin is a high-volume, full-service restaurant with a laid-back atmosphere and a focus on connection, fun, and generosity.
Requirements
- Must be at least 21 years of age.
- At least 2 years of management experience.
- Open availability, including nights, weekends, and holidays.
- Reliable transportation.
- Strong communication and exceptional leadership skills.
- Ability to motivate, inspire, and develop a passionate team dedicated to execution, hospitality, and service.
- Strong profit and loss (P&L) knowledge.
- Ability to obtain certifications or permits required by state or local law.
- Working knowledge of Microsoft Excel, Outlook, and Word.
Nice To Haves
- Knowledge of local and state health codes.
- Experience with Workday, Aloha, NBO, and Hot Schedules.
- Experience managing a team.
Responsibilities
- Ensure seamless day-to-day restaurant operations throughout assigned shifts.
- Uphold company standards and serve as a brand ambassador.
- Provide hospitality and create memorable experiences for guests.
- Foster a culture of continuous improvement.
- Motivate, inspire, and develop a team focused on execution, hospitality, and service.
Benefits
- Uncapped bonus program sharing in the financial success of the restaurant.
- Referral bonuses.
- Free shift meal and 50% discount on Red Robin food for family.
- Closed on Thanksgiving and Christmas.
- Opportunities for career growth.
- Variable bonus and employee stock purchase program, subject to qualifications and requirements.
- Paid parental leave, subject to qualifications and requirements.
- Health, vision, dental, life, accident, critical illness, and hospital indemnity coverage, subject to qualifications and requirements.
- 401(k) retirement plan with company match up to 4% of pay, subject to qualifications and requirements.
- Paid time off accrued at 0.03846 hours for each hour worked, subject to qualifications and requirements.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
