Restaurant Server (Part-Time)

Sage Hospitality Group•Denver, CO

About The Position

The Restaurant Server provides friendly, attentive, and efficient food and beverage service while creating a positive guest experience. The role requires maintaining service, cleanliness, professionalism, and teamwork standards while supporting restaurant operations. This is a dual-role position with a secondary assignment in the Banquets Department. The successful candidate will be cross-trained in restaurant and banquet operations and may be scheduled in either area according to business and operational needs. Banquet work includes preparing and clearing event spaces, assisting with food and beverage service, and helping maintain clean, organized banquet areas. The position is part-time, with flexible availability required across mornings, afternoons, evenings, weekends, and holidays. The stated pay range is $19.29 to $35.00 per hour, plus tips/tip share. The role is based at Degree Brewpub, which provides hospitality students at MSU Denver with hands-on learning experience alongside professional restaurateurs.

Requirements

  • High school education or equivalent.
  • At least 6 months of experience in a similar position.
  • At least 1 year of serving or hospitality experience.
  • Friendly, positive, and professional attitude and commitment to exceptional guest service.
  • Effective, professional communication with guests, coworkers, and management; English communication skills both verbally and in writing.
  • Ability to work as part of a team and support coworkers and other operational areas.
  • Cleanliness, organization, and attention to detail.
  • Ability to remain calm, professional, and efficient in a fast-paced environment.
  • Reliability, flexibility, and willingness to work in either the Restaurant or Banquets Department as scheduled.
  • Ability to follow policies, procedures, service standards, and food safety guidelines.
  • Basic knowledge of customer service principles, food service functions, and restaurant and kitchen operations.
  • Understanding of standard cash-handling procedures.
  • Ability to visually review guest checks, computer printouts, written instructions, and service materials while remaining aware of the restaurant environment.
  • Ability to operate point-of-sale systems and other restaurant equipment as required.
  • Ability to perform restaurant and banquet setup, service, breakdown, and cleanup duties safely and efficiently.
  • Ability to lift, push, pull, and carry up to 50 pounds, including serving trays, carts, tables, chairs, and small equipment, for up to 75% of the time.
  • Ability to stand and walk for extended periods; travel up to 300 feet regularly; and balance, stoop, kneel, crouch, crawl, reach, handle, and finger throughout the shift.
  • Moderate hearing and comprehension and literacy, and excellent vision, as described for the job duties.
  • Ability to perform multiple tasks, follow verbal and written instructions, and communicate verbally and in writing.
  • Ability to stay organized and attend to sound and visual details in crowded, noisy situations, including while handling multiple tasks.
  • Tact and understanding when addressing customer-service problems, including stressful and highly emotional situations.
  • Flexible availability for mornings, afternoons, evenings, weekends, and holidays; scheduled days, times, and assignments may vary.

Responsibilities

  • Greet and serve guests in a friendly, professional, and timely manner.
  • Provide food and beverage service according to established policies, procedures, and service standards.
  • Maintain a welcoming attitude with guests and team members.
  • Set tables according to established standards and keep service stations neat, clean, and organized.
  • Complete assigned opening, side work, setup, service, and closing duties, following checklists as applicable.
  • Keep kitchen and storage areas clean and organized according to management standards.
  • Communicate guest needs, concerns, and operational issues to the Manager on Duty or Shift Lead.
  • Assist coworkers and collaborate to support efficient service.
  • Participate in pre-shift meetings and stay informed about operations, menu items, service expectations, and guest needs.
  • Follow food safety, sanitation, cleanliness, and company policies and procedures.
  • Assist with buffet breakdown and special food service areas.
  • Complete setup and teardown of assigned services.
  • Maintain a professional appearance and demeanor while representing the hotel and brand.
  • Respond to guest requests attentively, courteously, and in a timely manner.
  • Set up and tear down banquet rooms and event spaces, including arranging tables, chairs, linens, place settings, and other event materials to specifications.
  • Assist with buffet and food service setup and breakdown and provide food and beverage service during banquet events.
  • Greet and assist banquet guests and maintain cleanliness and organization during events.
  • Clean up and store banquet equipment and supplies properly.
  • Support Banquets and Management teams with assigned event-related duties and collaborate with other departments.

Benefits

  • 40% restaurant discount while on duty (food only).
  • Employee referral program offering $500 to $1,000 based on position.
  • Free monthly RTD EcoPass.
  • Free onsite parking.
  • Sage Savings Spot discounts on furniture, electronics, cell phone plans, flowers, restaurants, and other items.
  • Discounted hotel rates at Marriott/Starwood and Sage-managed hotels and restaurants.
  • Paid sick time for part-time employees.
  • Eligibility to participate in the company 401(k) program with employer matching for part-time employees.
  • A work environment that encourages individuality, recognition, growth, and development.
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